The following article was posted on Fender Bender's website yesterday.  We're excited for our friends at NAPDRT!


NAPDRT Becomes First ASA Supporting Association Member

March 18, 2014—The National Alliance of Paintless Dent Repair Technicians (NAPDRT) has joined the Automotive Service Association (ASA) as its first Supporting Association.

It is a new membership category for the ASA, and Dan Risley, ASA executive director, said that this it “was designed with our fellow industry groups in mind, and NAPDRT is a perfect match. There is a tremendous amount of common ground in regard to the goals of our organizations. From legislative activities to operational matters, we look forward to addressing and resolving these issues together.”

The NAPDRT’s involvement will be aimed as aiding the association to “address common problems affecting both the collision and paintless dent repair industries.”

“We have enjoyed a close working relationship with ASA for several years. We feel this will strengthen the relationship and allow the two associations to handle issues that effect the PDR and collision industry in a more effective way,” said Tommy Clayton, NAPDRT president. “We look forward to a long relationship with ASA.”

The National Alliance of PDR Technicians is a non-profit organization based in North Carolina. The mission of NAPDRT is to unite independent PDR technicians, and to educate both technicians and consumers about the accountability, quality service and value provided by its members. For more information, visit

New Language Feature for PDR-Estimating Software

PDR-Estimating is excited to announce a new feature to our PDR-Estimating Software.  Customers are now able to write an estimate in one language, and print it out in another for their customers.  Many of our users serve non-English speaking customers.  They have continually run into the problem of being able to print estimates only in English and not in their customer’s native tongue.  This new feature permits them to print an estimate in any language preference, while keeping the language preference of the software the same.  To enable this feature, simply select from the list of options under the “Estimate PDF’s” section on the estimate matrix page.  The options available include: English, Spanish, German, Russian, Italian and French.





PDR-Software Expands Vehicle Database

PDR-Software is proud to announce that we have expanded our vehicle database for the year, make, model and trim level, taking the total database to over 20,000 individual vehicles.  This database now offers coverage for most popular production vehicles worldwide.  These vehicles are being individually reviewed by our staff of editors, with detailed vehicle information being released on a daily basis.


New data fields added include:  Mileage, License Plate, Vehicle Series (trim level), and the ability to generate the estimate with or without attached images.  There are also new estimate entry fields for “Complete Vehicle” (to allow flat rate repairs), and “Manual Entry” (to allow coverage on non-standard & non-OEM items).


PDR-Software allows you to quickly complete your estimates using either the Dent Matrix or Manual Entry format.  Completely customizable Dent Rate Profiles, Multipliers, R&I Preset Charges, and Panel Sort (both print & estimating order) are just a few of the unique features that will allow you to quickly and accurately write your estimate, with confidence that you have not left any “Cash on the Table.”  Visit PDR-Software to request a 14-day Free Trial today.



Introducing PDR-Hail Manager


PDR-Software is excited to announce the release of a brand new product that will help Hail Management companies better manage the PDR technicians they have in the field.  We are pleased to introduce¸ PDR-Hail Manager, an all-inclusive hail management system that allows hail management companies the ability to connect with and manage repair technicians that are in their network.  Hail management companies can use PDR-Hail Manager to manage PDR techs by creating and assigning service locations, setting service location specific rate profiles, schedule both estimates and repairs and manage commissions to both the tech & service location.  The software also permits hail management companies the ability to track the estimate/repair status (with date/time stamp).  It also includes built in reporting and QuickBooks integration, all of which can be accessed from within the system with just a click of your mouse. 


This management system is connected with any available techs utilizing the PDR-Software estimating platform.  The hail management company can request a “Partnership”, and receive the tech response from inside their PDR-Hail Manager Software, eliminating the need to chase down potentially available technicians by phone.  This allows management companies to build a PDR tech network without any additional expense.  There’s also no need to turn techs on or off during off-season.  You can keep them connected all year without extra charges.     The powerful “one-two punch” provided by PDR Estimating Software and PDR-Hail Manager allows complete management of your network and assignments, from start to finish. 


We are excited about this program because we think it offers efficient solutions for hail management companies as they distribute work to PDR techs in the field.  Here are just a number of benefits that PDR-Hail Manager provides hail management companies.


Accessible- The web-based application of PDR-Hail Manager provides management companies with immediate access their management software and to the PDR techs they have in the field.  All of this data can be accessed from any location and on any device without any additional charge.  If a storm comes through and there’s a high demand for work, management companies simply access their program from any location and can immediately begin to assign work.  The tech receives those assignments and can immediately get to work.  Not only is the software more readily accessible, but now your PDR techs are as well. 


Efficient- A feature that makes PDR-Hail Manager stand out is its ability to set up and assign Service Locations.  Once a management company assigns PDR techs to certain jobs, the management company can set up a service location to send the PDR tech to go to work.  Together with PDR-Estimating Software, PDR techs and management companies can maintain communication via the Internet on specific jobs.


Easy-to-Use- PDR-Software offers free training on all of their products.  Hail management companies are given premium training and attention, with customer service reps always ready and willing to help.  In addition, our customer service comes unlimited and free-of-charge to PDR techs using PDR-Estimating Software.


PDR-Hail Manager provides hail management companies with much greater access to the technicians they have working on the jobs they assign.  This new product will create a seamless operation for management companies and will bring more work to PDR technicians.  Click here to receive a free demo on PDR-Hail Manager.


Introducing PDR Estimating Software

PDR Estimating offers great features for paintless dent repair technicians.  Our program was written hand-in-hand with PDR technicians to provide capabilities that they found useful for their daily duties.  One such feature is complete inclusion of OEM part prices and R&I times.  Many PDR technicians are forced to use standard collision estimating products, not written for the PDR community, which means they have to spend high dollar for information that is not always easily available.  Our software provides access to that data in an easy format that users can evaluate as they are writing their estimate.  We also have our Community Data rate feature.  This capability provides average of rates of PDR techs in the area of the technician.  This creates reliable, industry standard rates that techs can trust as they do their work.  We also have a number of features in the pipeline that we think users will be excited about.  All that being said, PDR-Software was written by PDR technicians for PDR technicians.  


The PDR-Estimating platform comes in two plans:  PDR-Software Community or PDR-Software Pro.  


PDR-Software Community is the free version of our estimating platform.  This version allows you to write up to 100 estimates per month with access to PDR rate matrices and Hail Book.  Part price and R&I time data is not available in this version.


PDR-Software Pro is the full version of our estimating platform.  Users can write unlimited estimates with complete access to PDR rate matrices, Hail-Book and part price and R&I time data.  This version is available at $59/mo.  


How can this software help your PDR business?


Here are the top five benefits to using PDR-Software for your paintless dent repair business.


Efficient-  When we created PDR-Software, a guiding value was “KISS: keep it simple, stupid.”  We designed the software to be simple and user-friendly.  As soon as you log into the program, the bulk of estimate writing only one click away.  Once customer information is entered, users are immediately taken to the estimate writing page where all the work gets done.  Users don’t have to visit any other page for whatever reason.  Everything is right there. 


Accurate-  Our program provides reliable data that every user can feel comfortable using.  All OEM part prices, labor times and community established labor rates provide users security for the estimates they write.  The estimates that our program produces are, in essence, industry approved that protects both PDR techs and consumers.


Accessible- Our program is completely Internet based.  The program is stored on our servers and receives 24-hour attention from the most skilled computer technicians.  Internet-based technology allows users to access the program from any location with an Internet connection.  You can be in the shop or at home.  Our software is also mobile friendly.  Any user that has an Internet connection that is on the road often will be able to access our program from their mobile device and/or tablet computers to write estimates effectively and efficiently for their customers.  This works great for PDR techs, many of whom spend many hours on the road writing estimates outside of the shop.


Professional - Our program is efficient, reliable and accessible, but we also wanted things to look professional.  All of the estimates that users write on PDR-Software are clean and easy to understand.  The layout of all the estimates provide descriptive details of the work provided in an easy format for customers to review.  The program also permits flexibility for users to edit company profile and logo.


Affordable- Our program comes at a low price of $59/mo.  There’s not much else to say about that.  Our program is a low expense for technicians who pay close attention to their business’ ROI.  Our price and our functionality blow all the other PDR estimating providers out of the water. 


As we’ve been saying, our program was built by PDR technicians for PDR technicians.  Start a free trial today by clicking here and see how our program can benefit your business.